Privacy Policy

1. Who are we?

COMMUNITHINGS SA operates from 1040 Etterbeek, Rue des Pères Blancs 4, Belgium (company number BE0555.656.283), represented by David Gillot, CTO. The company provides smart parking solutions to car parks, cities, and building owners.

By using our service, you acknowledge that you accept the collection and processing of your personal data in the manner described here. The company complies with European Regulation 2016/679 and Belgian data protection frameworks.

For any inquiry, contact our Data Protection Officer at dpo@communithings.com.

2. What data do we collect?

Personal data collected may include:

Name and first name
Email address
Postal address
Phone number
Company information
Preferred language
Vehicle number plate and images (in specific cases)

Data is collected through direct contact via email, telephone, website forms, and newsletter registration. We may combine publicly available information from sources such as LinkedIn with data you have submitted to us.

3. How do we use your data?

Your information is processed to:

Provide service information tailored to your needs
Establish business and employment relationships
Invite you to events and send newsletters
Comply with legal obligations (accounting, tax, legal orders)

4. Legal basis

Processing occurs after signing agreements or upon your explicit consent. We may invoke legitimate interest in certain circumstances. Users declining to share data may find certain services unavailable.

5. Data sharing

Third parties receive data only when strictly necessary for service delivery. Data processing agreements ensure confidentiality. Your data will never be traded, sold, rented or passed on to third parties for commercial purposes.

6. Data retention

Personal data is retained for periods necessary to fulfil the purposes described here and our contractual obligations, taking into account applicable regulatory requirements and our legitimate interests.

7. Security measures

Technical and organisational safeguards include strict password management and secure server storage. Access is limited to authorised personnel only. Procedures are reviewed on a regular basis. The company disclaims liability for third-party misuse beyond its control.

8. Your rights

Inspection and correction — Access your personal data and request modifications at any time.
Deletion — Request removal of your data, subject to legal obligations that may limit this right.
Opposition — Object to processing for serious and legitimate reasons, or at any time for direct marketing purposes.
Data portability — Obtain your data in a structured, commonly used, machine-readable format.
Consent withdrawal — Withdraw your consent for a specific processing activity at any time.
Profiling — The processing of your personal data does not include automated profiling.

To exercise any of these rights, contact us at dpo@communithings.com or by post with a copy of your identity document.

You also have the right to file a complaint with the Belgian Data Protection Authority:
Rue de la Presse 35, 1000 Brussels — +32 (0)2 274 48 00 — contact@apd-gba.be

9. Modifications

This policy may be updated periodically. We will notify users of any significant changes.